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When the chair of Wells Fargo, Elizabeth A. Duke, seems ahead of the Residence Economic Solutions Committee up coming week, Agent Maxine Waters will have a simple message for her: Resign.

A working day following Ms. Waters’s committee produced specifics of an investigation of Wells Fargo, she reported Ms. Duke and another board member, James Quigley — who sought a light touch from a political appointee at the federal buyer protection agency — need to move down.

“Both of them experienced a obvious dereliction of obligation as board users,” Ms. Waters, Democrat of California and the chairwoman of the financial expert services committee, reported on a call with reporters.

A Wells Fargo spokeswoman declined to comment.

The committee seemed into Wells Fargo’s interactions with regulators above a collection of misdeeds the lender had disclosed considering the fact that 2016, together with that it used decades opening fake accounts in customers’ names, forcing them to buy unneeded car insurance and charging them inappropriate house loan costs.

The investigation — which drew on documents from within the financial institution and from regulators — discovered that senior Wells Fargo leaders took a cavalier solution to working with the bank’s troubles.

In 1 e-mail, Ms. Duke complained about being involved on messages from regulators about how the bank could boost its functions. In another, Mr. Quigley discussed the probability of securing an straightforward go for the bank from the Client Monetary Defense Bureau.

The report also explained what it referred to as inaccurate testimony last 12 months by Wells Fargo’s then-chief government, Timothy J. Sloan, for the duration of a hearing before the monetary companies committee.

Mr. Sloan testified below oath about orders that Wells Fargo acquired from its regulator, the Workplace of the Comptroller of the Forex, to occur up with a way to deal with the troubles it had triggered for car personal loan and mortgage shoppers and to protect against this sort of abuses from occurring again.

“We are in compliance with those designs,” Mr. Sloan testified.

But officials at the Business of the Comptroller of the Currency were not so certain.

“Have we told them they are in compliance?” a single formal wrote in an e mail to colleagues the upcoming day. The answer was no. An additional formal concluded that Mr. Sloan experienced supplied inaccurate testimony to Ms. Waters’s committee, according to the report.

“I’m seeking incredibly intently and looking at irrespective of whether or not there will be a referral to the Section of Justice about that,” Ms. Waters informed reporters.

A spokesman for Fortress Expense Team, wherever Mr. Sloan began function on Wednesday as a senior adviser, declined to remark.

Joseph Otting, the comptroller of the forex, mentioned in a statement on Thursday that Wells Fargo’s conduct toward buyers and staff members and its failure to repair its issues was “unacceptable for this or any other financial institution.”

“O.C.C. team continues to work with the bank’s new management to right the deficiencies discovered in our previous orders and to comply with rules, rules, and anticipations heading ahead,” Mr. Otting mentioned.

He included that he was “encouraged” by the early actions of the bank’s hottest main executive, Charles W. Scharf, who took over in Oct.

Ms. Waters was less enthusiastic. “I think possibly a lot less has been finished than I would have predicted at this time,” she stated.

Mr. Scharf is envisioned to testify ahead of Ms. Waters’s committee on Tuesday Ms. Duke is expected to surface on Wednesday.

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